Wildz VIP cashback is based on weekly net losses, not every bet placed or every bonus received. For New Zealand players, the private Loyalty+ programme pays between 10% and 20% of eligible net losses, with cashback issued as bonus money. The rules also cover wagering, minimum payouts and group-wide claims. If you are comparing wildz features mid-sentence, this guide explains what actually counts and what does not.
How Wildz VIP cashback is calculated
Wildz Loyalty+ cashback uses your weekly net loss as its starting point. The cashback week runs from Friday at 00:00:00 to Thursday at 23:59:59 UTC. The published rate begins at 10%, then rises by two percentage points for each NZ$2,000 of net losses, up to a maximum of 20%.
Net losses set the cashback rate
This means the calculation is not a simple percentage of turnover. A player may place many bets but finish the week ahead, producing no net loss to apply. The exact Loyalty+ membership terms are private, and Wildz does not publish public tier names, points rates or entry thresholds.
Which play contributes to the total?
The key distinction is between real-money activity and bonus-funded play. The cashback card is based on real-money net losses, while bets made with bonus money do not count. That makes the funding source more important than the game label when you check your potential cashback.
Real-money losses are the eligible basis
Real-money losses can contribute to the weekly calculation, subject to the private Loyalty+ rules. Bonus money does not. This also applies to the separate Cashback Chip, which is calculated from real-money net losses and pays between NZ$1 and NZ$100 as bonus money.
What happens with casino games?
Wildz offers pokies, live casino and table games, but cashback eligibility should not be confused with bonus wagering rules. For example, wildz roulette may be available through live or RNG formats, yet the published VIP information does not promise a separate cashback rate for roulette, blackjack or any other game type.
Game type does not guarantee cashback
Pokies are the main focus of the catalogue, while Evolution and Pragmatic Play Live supply games such as roulette, blackjack and baccarat. The safest approach is to check the cashback balance or ask support before treating a particular game as eligible. Loyalty+ members can also receive account-manager support.
How much cashback can you receive?
The published Loyalty+ range is 10% to 20% of weekly net losses. Cashback is paid as bonus money and carries 1x wagering. A payout must reach at least NZ$15, and amounts are rounded down to whole dollars, so NZ$10.60 would be paid as NZ$10 only if another rule allowed the claim.
Published cashback figures
These figures show how the rate changes as weekly net losses increase. They describe the published calculation rather than a guaranteed invitation to Loyalty+, which remains private and invitation-only.
| Weekly net losses | Published cashback rate | Illustrative cashback |
|---|---|---|
| Below NZ$2,000 | 10% | NZ$100 on NZ$1,000 |
| NZ$2,000 | 12% | NZ$240 on NZ$2,000 |
| NZ$4,000 | 14% | NZ$560 on NZ$4,000 |
| NZ$6,000 | 16% | NZ$960 on NZ$6,000 |
| NZ$8,000 | 18% | NZ$1,440 on NZ$8,000 |
| NZ$10,000 or more | 20% | NZ$2,000 on NZ$10,000 |
Where and when can you claim it?
Cashback is pooled across five Wildz Group brands: Wildz, Caxino, Wheelz, Spinz and Tuplaus. A member can claim the available amount once on any one of those brands. The weekly period ends on Thursday in UTC, so New Zealand players should consider the time-zone difference when checking the account.
Claims are group-wide
Do not expect separate cashback pots for every brand. The pooled structure means activity and rewards are handled across the group, while the claim is made through one selected account. A personal account manager is available to Loyalty+ members by phone or email.
What does not count toward cashback?
Several rewards are separate from VIP cashback. A wildz bonus, free spins or a Cashback Chip does not automatically increase the weekly net-loss figure. The welcome offer also has its own 35x wagering rules, and active bonus balances may be affected by withdrawals.
- Bets placed with bonus money do not count.
- Free spins are separate promotional rewards.
- Purchased free-spin bundles do not count towards Loyalty+ cashback.
- The Cashback Chip is a separate reward with its own NZ$1 to NZ$100 range.
A wildz code is not needed for the welcome offer, but that fact does not change the separate Loyalty+ calculation. Check the reward card and account terms before assuming two promotions can be combined.
How to check your position before playing
Cashback rules are easiest to follow when you separate deposits, real-money bets, bonus funds and withdrawals. Wildz provides account tools for limits, sessions and net losses, which can help you monitor activity without relying on memory.
- Confirm that Loyalty+ access is active on your account.
- Check whether the balance comes from real money or bonus money.
- Review the weekly period and available cashback in My Rewards.
- Ask support about an unclear game or transaction before claiming.
Public reputation data should also be read carefully. The wildz trustpilot listing showed 1.6 out of 5 from 360 reviews on 21 September 2026, so cashback terms should not be treated as a substitute for checking the wider account experience.
Conclusion
Wildz VIP cashback is centred on weekly real-money net losses, with a published rate from 10% to 20%. Bonus-funded bets, free spins and purchased spin bundles sit outside that calculation. Loyalty+ is invitation-only, cashback is paid as bonus money with 1x wagering, and the minimum claim is NZ$15. Set limits, check My Rewards and confirm uncertain transactions with support. Wildz is 18+; gambling support is available through the Gambling Helpline on 0800 654 655.
Frequently Asked Questions
These answers cover practical points that can affect how you interpret a cashback balance.
Does Wildz cashback apply to bonus bets?
No. The published Loyalty+ information says cashback is based on real-money net losses. Bets made with bonus money do not count. Free spins and other promotional rewards are also separate, so check the wallet type before assuming play will contribute.
What is the maximum Wildz VIP cashback rate?
The published maximum is 20% of weekly net losses. The rate starts at 10% and increases by two percentage points for each NZ$2,000 of net losses, although access to Loyalty+ itself is invitation-only.
Can I claim cashback on another group brand?
Yes. Cashback is pooled across Wildz, Caxino, Wheelz, Spinz and Tuplaus. It can be claimed once on any one of those brands. The available amount is not treated as a separate pot for every account.